Terms and Conditions

Terms and Conditions:

Welcome to Smart Shelters of Kentucky LLC ("we" or "us"). By accessing our website, you agree to be bound by these terms and conditions. Please read them carefully before using our site.

1. Use of Our Website:

You may use our website for lawful purposes only and in accordance with these terms and conditions. You may not use our site to transmit any viruses, spyware, or other harmful materials.

2. Intellectual Property Rights:

The content on our website, including the text, graphics, logos, images, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, or create derivative works of any content on our site without our prior written consent.

3. Disclaimers:

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on our website. Your use of our site is at your own risk.

4. Limitation of Liability:

In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or inability to use our site, regardless of whether we have been advised of the possibility of such damages.

5. Links to Third-Party Sites:

Our website may contain links to third-party sites that we do not operate or control. We are not responsible for the content or privacy practices of these third-party sites.

6. Changes to These Terms and Conditions:

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website and will be effective immediately upon posting. Your continued use of our site after any changes to these terms constitutes your acceptance of the new terms.

7. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of Kentucky and Oklahoma. Any disputes arising from these terms and conditions shall be resolved in the courts of Kentucky or Oklahoma at our discretion. 

8.  Quotes for Storm Shelter Installations:

Quotes requested via website chat, email, any social media channel, phone conversation or text messaging, are valid for 15 days from the day sent by the employee representing Smart Shelters of Kentucky.  For the quote to be valid beyond the 15-day timeline, a $500.00 deposit must be received within the 15 day period.  This same deposit will reserve a spot on the installation schedule.  Failure to place the deposit via the online shopping cart located on the website within the allotted 15-day timeline invalidates the quote provided regardless of how it was received.

9.  Balances paid off using a credit card will incur an added fee of 3%.  Prices listed on website are the cash price.

10.  All deposits or payments received to initiate a storm shelter installation are subject to the refund and cancellation policy.  Please review our Refund and Cancellation policy before making a deposit.

11.  We are not responsible for delays due to weather or any situation outside our control.  For outdoor shelters the ground needs to be dry before we will attempt to install it or we risk getting stuck and damaging your yard.  For garage storm shelters if our dumpsites are wet this limits our ability to install.  Even if it's not raining, the dumpsites can be too wet to dump dirt, and we will not attempt a scheduled installation.

12.  Most storm shelter installations are scheduled about 2-3 days before we'd like to install it.  This helps us avoid constant rescheduling due to weather delays.  In the event a family needs to re-schedule we will call through the list to see if someone is available for a short notice install.

By using our website, you agree to be bound by these terms and conditions and the refund policy. If you do not agree to these terms, please do not use our website.